After-Sales
Warranty
Every product backed by our quality guarantee.
Royal Furniture warrants all products against manufacturing defects for a minimum period of 12 months from the date of delivery.
1-Year Standard Warranty
All products carry a minimum 12-month manufacturer's warranty.
5-Year Premium Warranty
Select collections offer extended 5-year coverage on frames and mechanisms.
Quick Resolution
Warranty claims are resolved within 14 business days.
What Is Covered
- Manufacturing defects in materials or workmanship
- Structural failure of frames and joints
- Mechanism failures on recliner and sofa beds
- Delamination or peeling on upholstery within the warranty period
What Is Not Covered
- Normal wear and tear
- Damage caused by improper use or accidents
- Stains, scratches, or fabric damage after delivery
- Damage from unauthorized modifications