Support
Track Your Order
Real-time updates from dispatch to delivery.
Use your order reference number to track your delivery status at any time. You will also receive automatic SMS and email updates at each key milestone.
SMS Updates
Receive automatic SMS notifications at every delivery milestone.
In-App Tracking
Track your order in real time from the Royal Furniture app.
Delivery Agent Contact
Your assigned delivery agent's number is shared on dispatch day.
Tracking Milestones
- Order Confirmed — Payment received and order accepted
- Preparing — Your furniture is being quality-checked and packed
- Dispatched — Out for delivery to your address
- Delivered — Successfully delivered and signed for