Support
Shipping and Delivery
Follow your order from dispatch to your doorstep.
From the moment your order is confirmed, our logistics team works to deliver your furniture safely and on time. Our delivery teams are trained to handle assembly and placement.
Live Tracking
Track preparation, dispatch, and delivery milestones in real time.
Scheduled Slots
Choose a delivery date and time slot that works for you.
White Glove Delivery
Our teams deliver, unpack, and place your furniture exactly where you want it.
Delivery Timelines
- In-stock items: 3–5 business days
- Assembled-to-order items: 7–14 business days
- International collections: 4–8 weeks
- Express next-day delivery available on select items
Delivery Readiness Checklist
Before Your Delivery
- Clear the delivery route and target room
- Measure doorways to ensure furniture can pass through
- Confirm contact availability on the delivery date
- Keep elevator or building access ready if applicable
If our delivery team cannot access your location on the scheduled date, a rescheduling fee may apply.