Support
Returns and Exchanges
Simple, fast, and fair return and exchange process.
Changing your mind is okay. Our return and exchange process is designed to be as simple and stress-free as possible.
7-Day Window
Initiate a return or exchange within 7 days of receiving your order.
Free Collection
We collect returns from your address at no charge for eligible items.
Exchange Option
Prefer a different product? We offer direct exchanges on eligible items.
How to Start a Return
- Log in to your account and go to 'My Orders'
- Select the order and tap 'Request Return'
- Choose your reason and preferred resolution (refund or exchange)
- Our team will confirm within 24 hours