Legal
Return Policy
Hassle-free returns within 7 days of delivery.
We stand behind every product we sell. If you are not satisfied, we offer a straightforward return process so you can shop with confidence.
Non-Returnable Items:
Clearance, final sale, gift cards, and display models are not eligible for return.
Free Pickup
We arrange free collection from your door for eligible returns.
Quick Refunds
Refunds are processed within 7–14 business days after inspection.
Eligibility
Items must be unused, in their original packaging, and in the same condition as received to be eligible for return.
- Returns accepted within 7 days of delivery
- Item must be unused and in original packaging
- Customized/made-to-order items are non-returnable
- Mattresses opened from sealed packaging are non-returnable for hygiene reasons
How to Return
Step-by-Step Return Process
- Contact us at support@royalfurniture.com or call 800 555 100
- Provide your order number and reason for return
- Our team will schedule a free pickup within 48 hours
- Refund is issued once the item passes inspection